Terms of Use and Membership Agreement:

Eric Company (the “company”) warmly welcome our members for becoming a part of our membership. All members using our services are required to read in detail the following agreement terms and conditions listed below. The purpose of these agreement terms and conditions are to protect the providers of the membership services and the interests of all membership users. The below terms and conditions constitute an agreement between membership users and membership service providers. Please be informed that once the user has completed the registration procedures, or have already begun using the membership services of Eric Company, it can be presumed that the user is familiar with and completely agrees with all the terms and conditions of this membership agreement:

• 1.Once membership application has completed and confirmed, the company will provide services to members according to the service channels, items, contents, status and functions established at that time by this system; The company will reserve all or part of the rights for adding, reducing or changing the service channels, items, contents and functions at any time without notice.?
• 2.Part of the membership services may conclude another related terms of use or agreement, and members should follow the terms of use and related terms and agreements of each service channel or item.
• 3.The company will send various e-papers and e-newsletters regularly or irregularly to members according to their subscriptions. If members decide not to receive any member e-papers, they may cancel subscription.

• 1.Members are to complete registration process, provide the information needed for registration, and to guarantee all the information provided are correct and up-to-date information. If any changes are made to the information provided by members, they should update their data immediately. If members fail or neglect to provide information immediately, provide information in the requested way, or provide incorrect, false or incomplete information, the company reserves all or part of the rights to refuse or discontinue related services at any time without notice.?
• 2.Members are allowed to choose their own username (account) and password, and are responsible for maintaining the confidentiality of their account and password. Members are not allowed to disclose their account and password to a third party. Members are responsible for any behavior involving using a specific account and password for membership services and all behavior that occurs under that certain account and password after logging in to the system.?
• 3.If members discover or suspect a third party for infringing or inappropriately using their account and password, they should immediately notify the company so that immediate measures can be taken; but the above measures does not in any way imply that the company is obliged to indemnify or compensate for anything.

• 1.The company protects the personal information of every member. For personal information provided by members, unless members are involved in acts of illegality, tort, violation of the terms of use or agreement terms and conditions of each service, or if the member agrees, the company will not provide personal information to a third party, including sponsors.?
• 2.Only under the below circumstances will the company access or provide personal information or related information of members to government organizations, or to a third party who claims his or her rights have been violated and has provided evidence:
• (1) Orders given due to legal regulations, judicial organizations or other related government organizations
• (2) Members are involved in acts of illegality, tort, violation of the terms of use or agreement terms and conditions of each service
• (3) To protect the security of the membership service system or legal rights of the operator
• (4) To protect the legal rights of other users or other third parties
• (5) To maintain the operation of the system

• 1.Members should back-up all the information uploaded, published or stored in this system. The company will back-up the information and data stored by members according to the settings of the system at that time, but does not guarantee all the data stored by members will be completely backed up; Members agree that the company is not responsible not backing up data, or any loss, removed or back-up failure of data.
• ?2.This system does not guarantee that all the data uploaded by members can be fully displayed, and also does not guarantee the accuracy of data transmission; if members discovers errors or omission in this system, please immediately notify the website administer of this system for further help.

• 1.All domain names and network addresses provided to members by the company or our partners belongs to the company or other rightful obligee. Members reserve the rights to use the membership services according to the terms of use and agreement terms and conditions only within the time of membership. Members are not allowed to transfer, rent or lend their membership or member rights to any third party.?
• 2.The searching service or function provided in the membership services is an automatized service and software tool provided by the computer program system, and users can search based on the terms or contents chosen and set; therefore, the search results, related links and contents are all provided by the source website.

• 1.Members are not allowed to be involved in business activities without authorization beforehand.
• 2.The data of members (including, but not limited to, text, pictures, videos, files or other data) are uploaded, published or saved in related web pages and sites under the orders of members, to which the computer system automatically obeys; the company is not responsible for the examination, verification or editing.
• 3.Members must abide by the laws and regulations, and must agree not to be involved in the following acts:
• (1) Transmit any emails, files or data that violates the laws of each country
• (2) Publish, transmit, send or save any emails, pictures, files or data that is harmful, defamatory or libelous to others, or imposturous, obscene, and anything that contains pornography, gambling, public violation acts or other violations
• (3) Publish, transmit, send or save any works or data that infringes intellectual property rights or other patent rights
• (4) Collect the email address and personal information of others without their permission
• (5) Extract or use all or part of the content within the database of membership services
• (6) Publish, transmit, send or save programs or messages that contains viruses or other harmful files or programs designed to interrupt or destroy the computer system or data
• (7) Destroy or interrupt the systematic operation of membership services or violate general network etiquette
• (8) Members entering the membership service system or any other network linked to the system, or infringing the account of a third party or forging the sender, sending emails and misleading the judgment of the receiver
• (9) Any behavior that interferes with or distracts other users from using membership services
• (10) Send chain letters, junk mail, advertisement mails or other useless emails
• (11) Any activity in stealing member accounts, passwords or access privileges
• (12) Any behavior that does not match the purpose of use provided by the membership service
• 4.If any text content, picture, video, file or other works or data uploaded, published, transmitted, sent or saved by members or third parties in any way violates or infringes the rights of a third party, or violates the terms of use or other agreement terms and conditions, or involves infringement via a third party or other legal controversies, the company has the right to remove, transfer or terminate access to all or part of the membership services; members involved in the above mentioned are solely responsible for the circumstances and legal responsibilities, and are responsible for reimbursing and compensating for the loss and damage caused.

• 1.The trademark, copyright, other intellectual property rights and data ownership of all web page designs, interfaces, URLs, trademarks, brands or logos, computer programs and databases belong to the company or to legal obligees authorized by the company
• 2.Only related server space and system of all membership services of the company are provided to members, and members should not obtain the authorization of related trademarks, copyrights or other intellectual property rights of the company and individual membership services.?
• 3.The copyright and other intellectual property rights of all works and data uploaded, published and saved in membership services by members themselves belong to members or to legal obligees authorized by the company; members should guarantee their works or data does not violate the law or infringe the rights of third parties. Members agree to give authorization to the company to upload and publish the works or data of members on websites and to provide works or data of members to specific or non-specific people to browse and search online, and read or receive offline. This includes different versions or formats produced and converted from different software or hardware equipment such as versions suitable for online reading and the different versions or formats of various computer equipment that provide downloading (including PDA, cell phones and similar equipment developed in the market in the future). Members should also agree to give authorization to the company for selecting the works and date uploaded, published and saved in membership services by members, gather works and data of other members and publish them together on e-papers or e-messages, including, but not limited to, e-papers and related messages sent due to marketing or promotion purposes of the company and membership services. Unless given authorization or transferred together, the company will not solely transfer the ownership of works and data uploaded, published and saved by members or give authorization to a third party, nor will the company print and publish works and data of members in books.

• 1.All membership services provided by the company can only be used according to the function and current situation of services at that time. The company is not responsible for any implied guarantee or guarantee liability for the special requirements and needs of users, including, but not limited to, speed, security, reliability, integrity, accuracy and requests for disconnection-free and error-free services, the company
• 2.The company does not guarantee the reliability and accuracy of any emails, files or data transmitted and saved, and does not guarantee the security, reliability, integrity, accuracy and requests for disconnection-free and error-free services of all saved or transmitted emails, files or data. The company is not responsible for the compensation of the loss and damage caused by emails, files or data that fails to deliver or are not saved properly.
• 3.The company is not responsible for any direct or indirect damage caused from using the membership services, even if the company clearly stated the important notice.

• 1.The company will inform members in advance of suspension or discontinuance of service caused by the routine maintenance time of the membership service system or functions, or any change made, via emails, announcements or other appropriate ways
• 2.In the below circumstances will the company suspend or discontinue all or part of the membership services, and will not be liable for any direct or indirect damage caused to members:
• (1) Removal, change, update, preservation or maintenance of related software equipment of membership services
• (2) Engagement by users in any activity of violating the law, the terms of use or the terms and conditions of this agreement
• (3) Suspension and discontinuance of membership service caused by behavior of a third party, natural disaster or other acts of God
• (4) Suspension and discontinuance of membership service caused by reasons completely uncontrollable by the company or reasons the company is not responsible for

• 1.Based on company operations, the company reserves the right to terminate all or part of the membership services at any time, and will not therefore be liable for any compensation or indemnification
• 2.If members violate the terms of use or the agreement terms and conditions of membership services, the company shall reserve the right to discontinue or terminate service, and will not therefore be liable for any compensation or indemnification

The company reserves the right at any time to modify the terms of use and agreement terms and conditions of the membership services, and the modified version will be announced on related websites of embership services without notice.

• 1. The terms of use and agreement terms and conditions of the membership services are based on the regulation
• 2. Controversial issues caused by membership services, terms of use or agreement terms and conditions will be judged by the court of the registration area of this website if faced with lawsuit

Eric Company 7-day refund/exchange policy:?
Eric Company provides you with trustworthy, quality products. However, if there is a problem with the products you purchased at our company, and you have already paid full price (not a deposit), then under the following conditions will customers be allowed to refund the products within 7 days of purchase: products that are not customized (including decorations made on the spot of purchase), brand new products that has not been worn or used (products with frays or damaged tags are all considered worn or used). If the product matches all three conditions mentioned above, you are allowed to return the purchased product within 7 days (starting from the date of signature on the receipt). We will offer you full refund services according to the “Law of the People's Republic of China on the Protection of Consumer Rights and Interests”, “Law of the People's Republic of China on Product Quality” and other related laws. Our priority is to provide our customers with guarantee and confidence during carefree shopping.

• 1. The product should be in the same condition as the time you first received it (unless the product itself has quality problems)
• 2. The product should not be worn or used and all accessories should be intact (products with frays or damaged tags are all considered worn or used)
• 3. Warranty card, receipt and other written material attached to the product should not be stained, folded, or written upon
• 4. The package of the product should be kept intact
• 5. Products can only be returned and exchanged once

• 1. Label, package, certificate are written on, altered, torn, moved or unrecognizable
• 2. Proof of purchase and warranty card are written on, altered, torn or missing; taken apart and mended without permission
• 3. Man-made damages and marks or malfunctions caused by moving, dropping, bumping, and squeezing
• 4. Package of the product is stained or severely compressed
• 5. Package is damaged during shipping of product
• 6. Send the receipt back with the product; products cannot be refunded if the receipt is lost
• 7. The pictures and information are provided for reference purposes only. Color difference may cause due to the lighting of the photo shoot and different monitors, therefore the pictures may differ in color with the actual product. In case of doubt, the actual product will prevail.?
• Note: If your product does not cover the above points and regulations, related laws and regulations of the country will prevail. Products are customized based on personal needs. This regulation does not apply to virtual cards

Please contact our customer service if there are indeed problems with the quality of the product you purchased, and our customer service representative will check the order form with you and immediately proceed with refund process; the following three

situations are included:?

• 1. You have already paid, but the product has not been handled and shipped or sent out: please notify our customer service representative right away for the process to be done in 2 hours
• 2. You have already paid, the product has been handled, but not shipped or sent out: your product is still under manufacturing process, please notify our customer service representative right away for the process to be done in one day
• 3. You have already paid, the product has been sent out and the customer has already received the product: you need to return the product you received to the company, hand out the refund number and notify our customer service representative right away
• 4. The company will send your returned product to national authoritative institutes to confirm the material of the diamond and precious metal (platinum etc.) is the same as the product we sent you. We will confirm the girdle of the diamond, and verify if the diamond is genuine or sham with the laser serial number. After verification and examination procedures and making sure there are no errors, the product that is supposed to be returned will be returned, or a new product will be exchanged and given to you within 2 to 3 working days (mailing fee will be subtracted).?
• 5. The genuineness and conditions of all watches sold by the company are examined and authenticated by the Taiwan head office of that Swiss brand. After verification, the money will be refunded within 2 to 3 working days.
• Note: “not handled” means that the customer has already ordered the product online, but the company has not yet placed the order with the manufacturer: this is considered as an unhandled order; “handled” means that the customer has already ordered the product online, and the company has already placed the order with the manufacturer: this is considered a handled order

• * Any product that has been worn, is customized (all goods in stock), engraved, modified, adjusted in size or damaged in any way, or any product that was sold during a sale, we do not accept refund or exchange. Any product without the refund number, shipping insurance of the company or damaged products, we do not accept refund.?
• * If your product needs to be authenticated and examined by a national gemological institute (any inlaid products need to be authenticated by related national departments), it is necessary that you come along. If you are unable to come along, we will assume that you agree to accept the authentication and examination results.

• 1.We offer 2 years of free after-sales service for all watches and jewelry purchased at the company. Under the 2-year guarantee, watches are mainly guaranteed of the operation of the movement, and rings can be adjusted or amended free of charge once (excluding platinum products and specially customized products, rings can only be adjusted 2 sizes larger or smaller than the original size). If any size adjustment is required after the 2-year guarantee, a fee will be charged. Products come with lifelong cleaning services free of charge (3 times per year) with the proof of purchase.?
• 2.Depreciation of the exterior of products: damages such as scratches, tears, and rifts caused from wearing are unfortunately not included in the guarantee. Also, if there are man-made damages such as falling on the floor, being dipped in water or unpredictable natural forces such as earthquakes and floods, the company is willing to provide maintenance at a discounted price, not completely free. If customers wish to extend guarantee time, customers can buy the 3-year plus insurance service from the Ping An Insurance Company of China.
• 3.All jewelry purchased at the company comes with lifelong cleaning service and regular examination of gems with Eric's guarantee. A full after-sales service more complete and comprehensive than shopping malls is provided to customers, so that customers can shop and buy at ease!

Note: If your first purchase from the company has a problem (a problem is originally existed), the company will pay the shipping fee; but the customer is responsible for the shipping fee for renovation or other problems after that.
Eric Company provides you with the most reliable, premium fashion brands. If customers detect deficiencies in products, they can choose to return and exchange the product within 7 days of purchase (starting from the date of the receipt to 7 days later). Therefore, customers have enough time to think about whether this is the right choice, achieving risk-free shopping.

During the guarantee period, shipping fee is provided by the company, so that you are able to shop without worry! If you need to modify the size of the ring, we will satisfy your needs once free of charge.?

After wearing jewelry for a certain amount of time, jewelry tends to lose luster. In these events, you can send them back to us and we will clean and shine them for you free of charge (lifelong service), bringing your jewelry back to its luster!?
Note: If your first purchase from the company has a problem (a problem is originally existed), the company will pay the shipping fee; but the customer is responsible for the shipping fee for renovation or other problems after that.
Product production time: in order to reduce cost and benefit consumers, each product is custom-made to meet your needs; zero-stock management allows you to get a bigger and better preference by just waiting a few days more. Customized products usually take two to size weeks to complete, so please wait patiently.

• 1. colored gem and other half gem products such as jade cannot be recycled, but other settings or decorations can be inlaid. Special discounts and designers will be provided.
• 2. Watches cannot be recycled after they have been worn, but the company will authorize a subcontractor, Taiwan's Dah Ming Elegant Watch, to place a value on your second-hand watch and redeem it. Please contact our customer service for further information.?
• 3. 24K gold is recycled with the price of gold of that time times the weight. If larger products are purchased, special discount can be given to new products.?

• 1. Shipping?

The company will choose a suitable shipping company based on the destination address. Customers cannot request to choose the shipping company. If you do not feel assured, you can go to the business center of the company to confirm the product after paying the cash deposit. If you wish to do so, please make an appointment in advance.

• 2. Confirmation of receipt?

Please sign after receiving and checking if your product is in good condition. If any problem is detected, please contact our customer service immediately on that day.?

• 3. Product price?
  • a. All products sold by the company are extremely cheap, therefore price negotiation is not allowed!
  • b. Bargaining will be considered as having no interest in buying, therefore transaction between the company and the customer will be finished.
• 4. unreasonable customers not welcome
  • a. Please give thought to the employers, whose work and time at the company is recious, before buying. Consumers with no intention of buying are not welcome.?
  • b. Money is refunded according to the original price (refund does not include gift ackaging fee). Customers who are unreasonable or even threats to spread bad comments on the company are not welcome.?
• 5. Please respect the seller and criticize carefully. Do not threat the seller with bad comments and criticisms.
• 6. Gifts
  Gifts are given according to the event notices of the company and the sum of consumption. Gifts are mainly given based on the announcements of the company.
• 7. To service customers who buy products to give as gifts, the company provides special gift packaging service charged with a price.
• 8. Fee charged by customers themselves to entrust the company for additional services cannot be refunded. This does not apply to the 7 day refund and exchange policy.
• 9.Please refer to the detailed rules and regulations of membership for related shoppin

• regulations.